Products / TalkExpress
TalkExpress
The missing link in online retailing
Bring the dealership experience online. Let customers communicate directly with you from your website.
Schedule Your DemoSimple to Use
Communicate Via:
Video
Audio
Text
On Any Device:
PC | Mac | iPhone | Android
Screen Sharing
- Allow customers to share their screen with you.
- Help them fill out forms and answer their questions.
- Invite other participants to the chat via email or SMS.
Features
TalkExpress
Virtual Noise Cancellation implemented through deep learning algorithms to suppress background sounds and white noise
Secure and end-to-end encrypted communication
Call Recording
Call transfer, call invites via email
No browser plugins or downloads for the consumer
Push and Email notifications
Easy Management System
Full Call Reporting System
Review critical call analytics. Look at overall performance by dealer group, dealership, dealership department or agent.
Innovative Dealer Dashboard
Look at the status of each agent at-a-glance and view your overall performance.
Chat Management
Agents can easily manage their chats and they can choose which chats to accept. Incoming chats can also be assigned round robin or on a first come basis.